December four, 2013 at 2:21 pm I’d also prefer to be part of this bandwagon of issues. I have the two Constitution Company for World-wide-web and Constitution Household for CATV. Initially, why is it that I have to talk to 2 various men and women that do the job for a similar enterprise. In the event the brokers are questioned They can be all up in the tizzy about what they do and don’t do! Second, I cancelled my CATV membership simply because, like most of you, I'm Bored with the speed will increase. Effectively, Charter made a decision to charge me for services not used. I named and so they explained they “in no way obtained my buy to disconnect,†and as a consequence “I am liable for the charges†Though it absolutely was an agent’s mistake!
Our Net drops whenever there’s a hint of inclement climate, Though it’s supposedly a hard-wired connection in to the constructing. We ordinarily come across ourselves compelled to reboot the Constitution modem a number of instances every week, just to be able to operate. And, when there’s a more really serious outage, it requires DAYS for the issue to get settled.
Might 17, 2015 at three:03 pm Charter is actually a joke. They profess buyer service and equality, Improper! I’ve been endeavoring to get their CEO’s to hear me for eight several years. My neighbors and I are actually petitioning th get charter to us considering that 2007, they’re actually a lot less than one/4 of a mile from us on the identical highway at each ends of it so were basically a lifeless spot in the middle of their service place, appear on and just join the middle of the dang service! So earlier this spring I assumed I created development in receiving them to concentrate and have us service so our youngsters can sustain at school considering that the online market place may be the number one Device universities use, they did absolutely nothing more than convey to me to have my neighbors to agree to pay $seventy six,000 they usually’ll gladly set up service.
July 14, 2014 at 5:04 pm I happen to be coping with specialists & supervisors over the past six months about intermittent distortions in photos on my 3 TVs.The final tech supervisor who arrived out (Philip Rice) eradicated different devices in my house to find out if a type of brought on the condition, which it didn’t.He said he would contact me again once the final pay a visit to to my dwelling but didn't.I known as the administration volume of Charter & a supervisor explained to me the tech supervisor (Mr.
I am writing you this correspondence to explain why I opted not to modify to Brighthouse/Spectrum cable Television. I have been considering switching back to cable from Direct Tv set for numerous months now.
I expressed the Constitution staff who eliminated my personalized home ought to have been in the position to quickly identify the wi-fi NetGear router did not belong to Charter mainly because it didn't have a Constitution label.
Our doorway installer experienced to inform the mobile phone tech guidance how to setup a router table and port ahead THE CHARTER ROUTER so our cameras may very well be viewed from offsite.
Accepting inadequate general performance and incompetent customer service & billing Division because they are all alike won't ever adjust anything.
We cancelled the cable service and received a quote for Net only. Just after looking into our solutions we known as back again to make the change And they'd not honor the initial estimate which they gave us.
Is there one box converter that could be utilized (a single in each developing) and return to connecting cable straight from the wall on the Television set? This full conversion is a complete agony in my neck. This change did not evaluate the electronically challenged residents that Dwell listed here, or any where. I am able to visualize other retirement communities are getting very similar difficulties with this new procedure. Spectrum made this alteration, nevertheless I have to hold the load. I should give every resident Spectrum’s guidance variety, allow them to simply call and complain, and have a technician come out aid them ten or 12 moments per week. My inhabitants are not able to reset, check cables, plug and unplug units and my tolerance is working slim with all your cable service. Remember to assistance me with a solution that does not get hrs a week from my timetable. Please ahead this to somebody that will help using this if You can't. Thanks…
I’m sorry about that the cost is to not be waived for it absolutely was your gear. I can put within an credit rating for time the online world click here to read more wasn't Performing suitable.
Wake up Spectrum and send the oldsters you inherited from the merger back again to instruction. If they don’t adapt to The brand new Spectrum guidelines cut them free. Determined by my expertise Shay should educate for an incredibly prolonged time frame.
At this point owning been to the demand 40 minutes to execute an purchase which was set up and doXXXXented I informed HIM that if this was sort of purchaser service offered by Spectrum Cable that it might a miscalculation to go forward. I requested the buy be cancelled.
I explained to the original agent that if I am having this kind of prob and you have not entered my residence; I am asking yourself how the future service are going to be…